IT Support

Fast friendly IT support when you need it

You will never have to deal with IT hassles again. We will take care of your systems and support your staff so you can get on with running your business and less time dealing with your IT.

Remote Support

Fast and reliable remote access with our advanced tools. Unattended or attended access.

Onsite Support

Highly skilled technicians who can be onsite to assist with all your technology needs.

Help Desk

Simple and easy ticket logging either directly through Email or Client Access Portal.

IT Services & Support

Outsourcing your IT services with us will give you access to a full team of professional technicians who can support your business remotely or onsite.

By outsourcing your IT services to us you not only get an IT professional but a fully serviced IT department supporting all your staff when required.

We have a range of clients across many industries supporting their infrastructure, applications and understanding what their business needs are.

Industries we work with

  • Legal Services
  • Accounting Firms
  • Manufacturing
  • Constuction
  • Education Public & Private
  • Retail
  • Franchises

On-demand IT support

Our technicians can assist you with all areas of technology, supporting your workstations, servers, and all network infrastructure.

Know your IT costs by fixing your IT services into a monthly fee with our Managed Services

Technical Services

Emergency Support
On demand IT support when you really need it. Call 1300 554 237.
Workstation Troubleshooting
Support of your staff workstations, maintenance when needed and tuning
Server Support
Ad-hoc technical support of your servers, maintenance and troubleshooting.
Network Services
Troubleshooting network issues, upgrading network equipment and installing new devices.
Hardware Installation
Need upgrade or configure new hardware on the network our skilled techs can do it all.
Operating System Support
Need your operating system updated or your computer OS reinstalled call us now.

Here's What Our Customers Have To Say

We've been fortunate to work with 100s of businesses throughout Melbourne. See some of our favourite feedback.

Kwik Kopy Moonee Ponds
Our office Kwik Kopy Moonee Ponds had some issues with internet services, and internal network capacity.  We were advised by other Kwik Kopy’s who have been using IT System Solutions to come in and review our current infrastructure.  The IT System Solutions team carried out a review of all our services and identified many areas for improvement.  They were fantastic in implementing all the equipment that we required to stabilise and update our infrastructure. We have continued to use IT System Solutions to provide our support and they have been fantastic in providing this.  Our most recent endeavour was the replacement of our Main Server with a Network Storage System and replicated backup services which have saved us a significant amount of money in purchasing a new server and also simplified out management internally.  I highly recommend IT System Solutions to any company that is looking for a personalised touch in IT services.
Vivek Patel
Managing Director / Kwik Kopy Moonee Ponds
Hicks Oakley Chessell Williams
We requested IT System Solutions in December 2015 audit our current environment. They identified issues with our current network setup especially in the backups of the servers. IT System Solutions put together a solution to ensure our backups were being done and continuously monitored and also implemented a site to site replication of our backups to ensure ongoing protection in case of disaster. Since then IT System Solutions have taken over management of all our services including ongoing IT support for our staff across our two locations Mt Waverley and in the City. I would recommend IT System Solutions to any company looking for reliable outsourced IT services.
Lachlan Vallance
Plumbfast
We have been using IT System Solutions for 5 years now and have grown and moved premises in that time. It System Solutions have provided essential help in designing our new network and maintenance scheduling, as well as implementing Office 365 for our employees. They are quick to remedy any networking or computer issues and have limited downtime when problems have occurred. I would recommend IT System Solutions to anyone looking for an excellent off base IT company.
Stuart Garner
Managing Director / Plumfast
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Find out more about IT system Solutions and how we can help you.

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