Read what our clients have to say.

Client testimonials.

Kwik Kopy Moonee Ponds
Our office Kwik Kopy Moonee Ponds had some issues with internet services, and internal network capacity.  We were advised by other Kwik Kopy’s who have been using IT System Solutions to come in and review our current infrastructure.  The IT System Solutions team carried out a review of all our services and identified many areas for improvement.  They were fantastic in implementing all the equipment that we required to stabilise and update our infrastructure. We have continued to use IT System Solutions to provide our support and they have been fantastic in providing this.  Our most recent endeavour was the replacement of our Main Server with a Network Storage System and replicated backup services which have saved us a significant amount of money in purchasing a new server and also simplified out management internally.  I highly recommend IT System Solutions to any company that is looking for a personalised touch in IT services.
Vivek Patel
Managing Director / Kwik Kopy Moonee Ponds
Hicks Oakley Chessell Williams
We requested IT System Solutions in December 2015 audit our current environment. They identified issues with our current network setup especially in the backups of the servers. IT System Solutions put together a solution to ensure our backups were being done and continuously monitored and also implemented a site to site replication of our backups to ensure ongoing protection in case of disaster. Since then IT System Solutions have taken over management of all our services including ongoing IT support for our staff across our two locations Mt Waverley and in the City. I would recommend IT System Solutions to any company looking for reliable outsourced IT services.
Lachlan Vallance
We have been using IT System Solutions for 5 years now and have grown and moved premises in that time. It System Solutions have provided essential help in designing our new network and maintenance scheduling, as well as implementing Office 365 for our employees. They are quick to remedy any networking or computer issues and have limited downtime when problems have occurred. I would recommend IT System Solutions to anyone looking for an excellent off base IT company.
Stuart Garner
Managing Director / Plumfast
Pinnacle Guttering & Roofing
Our business is growing and it was becoming obvious that our computer system was inadequate for our needs. We were highly recommended to engage the services of ITSS and the services that we have been provided with are now an integral part of our business. Nothing is a problem and everything has been so straightforward and streamlined. We thank ITSS for being so professional and look forward to their ongoing support in future years. Pinnacle Guttering & Roofing Pty Ltd.
Michael Dunning
Managing Director / Pinnacle Guttering & Roofing
Next Level Accountants
Next Level Accountants used IT Systems Solutions to migrate and implement Microsoft Office 365. We had tried to implement Office 365 on two occasions prior but got held up with roadblocks that meant we didn’t see the implementation through. After meeting with Shaun he planned and executed the migration and implementation. The result was seamless with no disruption to any of our business systems or email communications. Shaun's knowledge and vast experience is demonstrated on many occasions and I always felt assured that everything was on-track and nothing was being rushed. The attitude of IT Systems Solutions was always positive, friendly and professional and my experience of their client communication was exceptional. I have no hesitation in recommending IT Systems Solutions.
Lyndon Russell
Kenkara Financial Services
We recently relocated offices and took the opportunity to upgrade our IT systems and change our telephones to VoIP. As with all these things nothing ever quite goes to plan, however Shaun never let us down. He made sure that at all times we were online and up and running. He was responsive to our needs and didn’t stop until everything was as it should be! IT System Solutions was able to communicate issues in easily understandable langue and then did the same in explaining what we have.
Chris Lucas
Director / Kenkara Financial Services
Legion Building
We have found our small business growing quickly and we needed our IT systems to keep up with us. After speaking with IT System Solutions about our options, we decided an upgrade to Office 365 would be the way to go. It wasn't the smooth transition we were hoping for – I am sure our office is jinxed! – but Shaun was always there to help us along every step of the way.
Jess Brown
Chief Organiser / Legion Building
Point Cook Business Centre
Our business was in desperate need of an IT service provider who could give us the right advice on what we needed in order to run our internet services with minimal hiccups and interruptions for our tenants. Upon meeting IT System Solutions (ITSS), they not only gave the right advice but stepped in and restructured our IT set up, and they now overseas and manages all our IT service needs. I have not had to worry about any IT issues since ITSS became a part of our team. ITSS has gone above and beyond the promise to deliver top quality services to our businesses remaining in constant contact with me for updates our current system needs and they have done their homework on what we can do to take our business to the next level. ITSS business ethics are rarely seen today as they are not just your IT guys, they have thought outside the box to bring a knowledge of other resources that can assist our business to grow that are outside of their field of expertise. ITSS is an asset to our Company and we feel very confident our IT needs are finally in good hands. IT System Solutions advice has been easy to understand and the attention to detail is exceptional. I would highly recommend IT System Solutions to any business and especially those looking to keep up with the ever-changing world of technology.
Indra Singh
Director / Point Cook Business Centre

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